Контрольная работа по английскому
Manager's Functions
Managers exist in every business. In fact, managers do the same types of tasks in all businesses. Whether a person manages a hair salon or a factory, the manager’s job consists of similar tasks. Planning, organizing, leading and controlling all serve an important part in achieving management’s vision. Each component is important and one cannot function well without the others.
Planning
The first component of managing is planning. A manager must determine what the organizations goals are and how to achieve those goals. Much of this information will come directly from the vision and mission statement for the company. Setting objectives for the goal and following up on the execution of the plan are two critical components of the planning function. For example, a manager of a new local restaurant will need to have a marketing plan, a hiring plan and a sales plan.
Organizing
Managers are responsible for organization of the company and this includes organizing people and resources. Knowing how many employees are needed for particular shifts can be critical to the success of a company. If those employees do not have the necessary resources to complete their jobs, organization has not occurred. i Without an organized workplace, employees will see a manager as unprepared and may loserespect for that particular manager’s supervisory techniques.
Leading
Managing and leading are not the same activity. A manager manages employees; this person makes sure that tasks are completed on time and policies are followed. Employees typically follow managers because he or she is the supervisor and in-charge of employees. Employees see a leader as someone that motivates them and guides them to help meet the firm’s goals. In an ideal situation, the manager also serves as the leader. Managers who want to lead effectively need to discover what motivates their employees and inspire them to reach the company objectives.
Controlling
The controlling function involves monitoring the firm’s performance to make sure goals are being met. Managers need to pay attention to costs versus performance of the organization. For example, if the company has a goal of increasing sales by 5% over the next two months, the manager may check the progress toward the goal at the end of month one. An effective manager will share this information with his or her employees. This builds trust and a feeling of involvement for the employees.
Being a manager involves many different tasks. Planning, organizing, leading and controlling are four of the main functions that must be considered in any management position. Management is a balancing act of many different components and a good manager will be able to maintain the balance and keep employees motivated.
1. Ответьте на следующие вопросы к тексту:
1) What are the main functions of management?
Planning, organizing, leading and controlling are the main functions of management.
2) What is the first component of management?
The first component of managing is planning.
3) What kinds of plans will a manager of a new local restaurant need?
A manager of a new local restaurant will need to have a marketing plan, a hiring plan and a sales plan.
4) What role does a manager play in organizing the work of the company?
Managers are responsible for organization of the company and this includes organizing people and resources.
5) What is the difference between managing and leading?
A manager manages employees, employees typically follow managers
6) What does the controlling function involve?
The controlling function involves monitoring the firm’s performance to make sure goals are being met.
2. Закончите следующие предложения:
1) Managers are responsible for organization of the company and this includes organizing people and resources.
2) Without an organized workplace, employees will see a manager as unprepared and may lose respect for that particular manager’s supervisory techniques.
3) Managers who want to lead effectively need to discover what motivates their employees and inspire them to reach the company objectives.
4) The controlling function involves monitoring the firm’s performance to make sure goals are being met.
5) Planning organizing, leading and controlling are four of the main functions that must be considered in any management position.
3. Заполните пропуски в предложениях соответствующими глаголами:
involves, motivates, exist, will need, serves
1) Managers exist in every business.
2) For example, a manager of a new local restaurant will need a marketing plan, a hiring plan and a sales plan.
3) Employees see a leader as someone that motivates them and guides them to help me the firm's goals.
4) In an ideal situation the manager serves as a leader.
5) The controlling function involves monitoring the firm's performance to make sure goals are being met.
4. Соедините две части предложений:
1) The first component of management ...
2) Manager will share this information
3) Being a manager
4) Managing and leading
5) Planning, organizing, leading and controlling
5. Укажите, является ли следующее предложение
а) верным
б) ложным
в) нет информации
A manager must determine what the organizations goals are and how to achieve these goals.
6. Определите, является ли следующее предложение верным
Managing and leading are the same activity.
7. Укажите, какие предложения противоречат содержанию текста
1) The first component of management is controlling.
2) Being a manager involves many different tasks.
3) Manager needn't pay attention to costs verses performance of the organization.
8. Расположите части делового письма Visit to Singapore в правильном порядке.
a) Dear Sir or Madam,
b) Manesty Clothes Ltd
15 Clifton Court Manchester MR3 5PY
22 August 2006
c) I am now planning my next trip to South East Asia, and I would be very pleased if we could meet to discuss our production requirements for next year. I hope to be in Singapore on October 4 and 5. Would it be convenient to visit you on October 4 at 10.30 a.m?
d) Production Manager, Suntrek Fabrics, Box 167, Brown Street PO Singapore
e) I look forward to hearing from you.
Yours faithfully,
Christian Burrows
Senior Buyer
9. Перед вами конверт. Соотнесите информацию под определенным номером на конверте с тем, что она обозначает.
P.COOK @ CO. LTD
123 King’s Crescent, (1) Brighton,
(2) BR3 6JF
(3) Mr. Robert Brown
Managing Director
(4) Brown @ Brown (Luxury Foods) Ltd.
100 (5) South Road, London, (6) SE1 3PL
Варианты ответов:
1. the ZIP Code in the mailing address
2. the addressee
3. the ZIP Code in the return address
4. the addressee’s company name
5. the town the letter comes from
6. the street name in the mailing address
10. Определите, к какому виду делового документа относится представленный ниже отрывок.
We were impressed by the selection of sweaters that were displayed on your stand at the «Menswear Exhibition» that was held in Hamburg last month.
We are a large chain of retailers and are looking for a manufacturer who could supply us with a whole range of sweaters for the teenage market.
Could you send us your current catalogue and the pricelist?
Варианты ответов:
1. CV
2. Memo
3. Letter of inquiry/ request
4. Contract
11. Выберите названия подразделов так, чтобы они отражали особенности оформления резюме.
1) Single
2) 1980-1985 Mayfield School, Henley Road, Borehamwood, Herts, WD6 1DX GCE in English Language; French; History; Geography; and Art.
1985-1987 Hiltop Further Education College, Kenwood Road, London
NW7 3TM. Diploma in Business Studies
3) Oct’87 -Dec’88 Johnson Bros. Pic, 51-55 Baker Street, London Wll 1AA Post: Junior Secretary
Responsibilities: Secretarial work including typing; shorthand; correspondence; filing; answering customers’ calls; mail distribution
Jan’89 - present National Auto Importers Ltd., Auto House, Sidmouth Street, London WCIH 4 GJ
Post: Secretary to Assistant Director
Responsibilities: dealing with all correspondence; and representing the company’s various business functions.
4) While working I have attended various evening courses for Italian and French. My interests include tennis, badminton, swimming and reading.
5) 14,000 per annum
Варианты ответов:
1. Work experience
2. Marital status
3. Other information
4. Education and qualification
5. Current salary
12. Определите, к какому виду документов относятся представленные ниже отрывки:
a) То: All employees
From: The Managing Director
b) We would like to invite you to attend our award ceremony at Claremont College which is being held on 14 December this year.
c) I look forward to hearing from you.
Yours sincerely,
Sarah Boyle
d) Mr. Grant, our director, has asked me to write to thank you and accept you kind invitation to attend the award ceremony.
e) 2000-present Marketing Assistant, Success Solution Unlimited, Manchester Duties include planning and implementing all advertising and promotion.
Варианты ответов:
l. Memo
2. An invitation
3. CV
4. An official letter
5. Accepting an invitation