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ДИЯ(ПА). Итоговый тест
Темы лекций:
1. Structure and presentation
2. Structure of a business letter
3. Letters on business situations
4. Electronic correspondence
5. Development of tourism in Europe
6. Mcdonalds
7. Classifications of hotels
8. Role of the hotel general manager
Question1
Вопросов: 1
The area that falls within the radius is called the ______ area.
Выберите один ответ.
1. Zone
2. Nearby
3. Catchment
4. Catch
Question2
Вопросов: 1
There are two styles of letter, blocked and indented. Both are acceptable, but the _____ style will probably save time.
Выберите один ответ.
1. blocked
2. indented
Question3
Вопросов: 1
What is the abbreviation for Public Limited Company?
Выберите один ответ.
1. Plc
2. Ltd
3. Inc
Question4
Вопросов: 1
It’s tended to close even formal letters with Yours truly or Truly yours in ____.
Выберите один ответ.
1. Russia
2. The UK
3. The USA
Question5
Вопросов: 1
How long should the business letter be?
Выберите один ответ.
1. as long as necessary
2. as long as possible
3. very long
Question6
Вопросов: 1
In _____, in contrast to the practice in some countries, it is not usual to write the sender’s name before the sender’s address.
Выберите один ответ.
1. The USA
2. The UK
3. Russia
Question7
Вопросов: 1
The ______ has been inspecting and rating the nation's hotels since 1977.
Выберите один ответ.
1. ABA
2. ACA
3. AAA
Question8
Вопросов: 1
Can the order and style of addresses in the UK, USA and Russia vary after the name of the person or company receiving the letter?
Выберите один ответ.
1. No
2. Yes
Question9
Вопросов: 1
The term ____ is sometimes used in signatures and means for and on behalf of.
Выберите один ответ.
1. per and pro
2. per pros
3. per pro
Question10
Вопросов: 1
The market is composed of those guests who will ______ the restaurant.
Выберите один ответ.
1. Buy
2 Patronize
3. Go to
4. Follow
Question11
Вопросов: 1
This title is used occasionally for two or more men but more commonly forms part of the name of a firm.
Выберите один ответ.
1. Esq
2. Mr
3. Mrs
4. Messers
Question12
Вопросов: 1
By 1842 English railways had already carried over ___ million passengers.
Выберите один ответ.
1. 22
2. 23
3. 21
Question13
Вопросов: 1
The 1990s family, however, is far more likely to take a _____ tour to the Mediterranean, where the whole holiday will be paid for before leaving home and one can enjoy the guaranteed sunshine.
Выберите один ответ.
1. One-week package
2. Two-week package
3. Four-week package
4. Three-week package
Question14
Вопросов: 1
Compared to free-standing/independent restaurants, it is more difficult for hotel restaurants to operate at a _______.
Выберите один ответ.
1. Budget
2. Money
3. Income
4. Profit
Question15
Вопросов: 1
If you know ___ of a person you are writing to, you write this on the first line of the address, preceded by a courtesy title and either the person’s initials or his/her first given name.
Выберите один ответ.
1. the name
2. the first name
3. the surname
Question16
Вопросов: 1
A major chain hotel generally has two restaurants: a signature ______ formal restaurant and a casual coffee-shop type of restaurant.
Выберите один ответ.
1. Outscale
2. Inscale
3. Offscale
4. Upscale
Question17
Вопросов: 1
If punctuation is used, each line of the address is followed by a comma, except the last line. But the majority of firms now use _____ punctuation, i.e. without any commas.
Выберите один ответ.
1. closed
2. open
3. direct
Question18
What does the abbreviation “c.c.” mean?
Выберите один ответ.
confidential
contracts
copies
Question19
Larger hotels can be more _______.
Выберите один ответ.
1. Unpersonal
2. Inpersonal
3. Impersonal
Question20
Most hotels find it difficult to coax hotel guests into the _______.
1. Restaurants
2. Setting
3. Hotel